Frequently Asked Questions
Everything you need to know about your Rowan style experience.
What is Rowan's return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Simply use our online portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Rowan ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Rowan, we prioritize ethical manufacturing and use organic cotton and recycled fibers in over 70% of our seasonal collections.